Introduction

This Privacy Policy explains how Swimtix collects, uses, stores, and protects your personal information. It applies to all visitors, customers, partners, and users of the Swimtix website, services, and communications.

Swimtix respects your privacy. Protecting your personal data is a core responsibility. We are committed to handling information in a lawful, fair, and transparent manner.

This policy outlines what data we collect, why we collect it, how it is used, and the choices you have regarding your information.

By accessing our website, submitting forms, requesting quotes, placing orders, or communicating with us, you agree to the practices described in this Privacy Policy.

If you do not agree with any part of this policy, you should stop using our website and services.

Information We Collect

We collect information to operate our business efficiently, deliver services, and comply with legal requirements. The information collected depends on how you interact with Swimtix.

Personal Information

Personal information is data that identifies you or can be linked to you. This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Business name
• Business contact details
• Order and transaction information
• Payment-related details (processed securely by third-party payment providers)
• Messages or information you submit through inquiry forms or emails

You provide this information voluntarily when you contact us, request a quote, or place an order.

Non-Personal Information

Non-personal information does not directly identify you. This data is collected automatically when you browse our website. It may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type and screen resolution
• Operating system
• Pages visited and time spent on pages
• Date and time of visits
• Referral sources and links clicked

This information helps us understand website usage patterns and improve performance.

How We Collect Information

Swimtix collects information through several methods.

Information You Provide

We collect data directly from you when you:

• Complete a contact or inquiry form
• Request custom or private label swimwear quotes
• Subscribe to newsletters or updates
• Place an order or request samples
• Communicate with us by email or phone

You always choose how much information to share.

Automatic Data Collection

When you visit our website, certain information is collected automatically through:

• Cookies
• Tracking pixels
• Analytics software
• Server logs

This data helps us maintain website security and understand visitor behavior.

Third-Party Sources

We may receive limited information from third-party tools such as analytics providers, advertising platforms, or email marketing services. This information is used only in line with this Privacy Policy.

How We Use Your Information

Swimtix uses personal information only for legitimate business purposes. These purposes include:

• Processing orders and payments
• Managing customer accounts and inquiries
• Preparing custom swimwear quotations
• Communicating about orders, services, or updates
• Improving website usability and performance
• Personalizing user experience where appropriate
• Sending newsletters or marketing communications (only with consent)
• Detecting fraud or unauthorized activity
• Complying with legal and regulatory obligations

We do not use personal data for purposes unrelated to our services.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small files placed on your device when you visit a website. They help websites function properly and remember user preferences.

Types of Cookies We Use

Swimtix may use the following types of cookies:

Essential Cookies
These cookies are necessary for core website functions, such as form submissions, security, and navigation.

Analytics Cookies
These cookies help us understand how visitors interact with our website. They allow us to analyze traffic, improve pages, and enhance user experience.

Marketing Cookies
These cookies may be used to measure advertising performance and show relevant ads on third-party platforms.

Tools We May Use

We may use tools such as:

• Google Analytics
• Meta Pixel
• Other similar analytics or tracking tools

Managing Cookies

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

Swimtix works with trusted third-party service providers to support our business operations and deliver services efficiently. These providers help us process transactions, manage communications, analyze website performance, and deliver smooth customer experience.

The types of third-party services we may use include:

• Payment Processing Companies
  Used to securely process payments and transactions. Swimtix does not store full payment card details on its own servers. Payment information is managed directly by secure payment processors that follow industry security standards.
• Shipping and Logistics Partners
  Used to fulfil and deliver orders. These partners receive only the information required to ship products, such as names, addresses, and contact details.
• Email Marketing Platforms
  Used to send newsletters, updates, and service-related communications. These platforms manage subscription preferences and comply with email marketing regulations.
• Website Analytics Providers
  Used to analyze website traffic, user behavior, and performance. This helps us understand how visitors interact with our website and how we can improve it.
• Advertising and Remarketing Partners
  Used to measure advertising effectiveness and display relevant ads on external platforms. These partners may use cookies or similar technologies in accordance with their own privacy policies.

Each third-party service provider has its own privacy policy and data handling practices. Swimtix encourages users to review those policies when interacting with third-party services.

Swimtix is not responsible for the privacy practices, content, or security of third-party websites, platforms, or services.

Data Sharing and Disclosure

Swimtix respects your privacy and does not sell personal data to third parties.

We only share personal information when it is necessary and appropriate to support our services or comply with legal requirements. Information may be shared in the following situations:

• Service Fulfilment
  To fulfil orders, process requests, or provide services you have requested.
• Secure Payment Processing
  To enable payment transactions through trusted payment processors.
• Order Delivery
  To provide shipping and delivery services through logistics partners.
• Legal and Regulatory Compliance
  To comply with applicable laws, regulations, court orders, or lawful government requests.
• Business Protection
  To protect the rights, safety, or property of Swimtix, our customers, or other users.
• Business Transfers
  In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction.

In all cases, data sharing is limited to what is necessary for specific purposes and managed with appropriate safeguards.

Data Security

Swimtix takes reasonable steps to protect personal information from unauthorized access, alteration, disclosure, or destruction.

We use a combination of technical, administrative, and organizational measures to safeguard data. These measures may include:

• Secure hosting and server environments
• Encrypted data transmission where applicable
• Limited access to personal information based on role and necessity
• Internal policies and procedures for handling and processing data
• Ongoing monitoring for potential security risks

We regularly review our security practices and update them as needed to maintain protection.

Despite these measures, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security of data transmitted over the internet.

Data Retention

Swimtix retains personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy.

The length of time we retain data depends on several factors, including:

• Legal and regulatory obligations
• Contractual requirements
• Operational and business needs
• Customer service and support purposes

Once personal information is no longer required, we take appropriate steps to securely delete, anonymize, or dispose of it in accordance with applicable laws and best practices.

We aim to ensure that retained data remains accurate, relevant, and protected throughout its lifecycle.

Your Privacy Rights

Depending on your location, you may have rights related to your personal data.

These rights may include:

• Accessing personal information, we hold about you
• Requesting corrections to inaccurate data
• Requesting deletion of your personal data
• Withdrawing consent where processing is based on consent
• Opting out of marketing communications
• Restricting or objecting to certain data processing activities

Regional Privacy Laws

Swimtix aims to comply with applicable global privacy regulations, including:

• GDPR for European Union residents
• CCPA and CPRA for California residents
• Other relevant international data protection laws

Requests will be managed within a reasonable timeframe.

Email Communications

If you subscribe to Swimtix emails, you may receive updates, announcements, or promotional messages.

You can opt out at any time by:

• Click the unsubscribe link in our emails
• Contact us directly

We comply with applicable email marketing laws, including CAN-SPAM regulations.

Children’s Information

Swimtix does not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will delete it promptly.

Parents or guardians who believe their child has shared personal data with us should contact us immediately.

International Data Transfers

Your information may be processed or stored in countries outside your own.

We take appropriate steps to ensure that international data transfers comply with applicable data protection laws and safeguards.

By using our website and services, you consent to such transfers where legally permitted.

Changes to This Privacy Policy

Swimtix may update this Privacy Policy to reflect changes in laws, business operations, or services.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage users to review this policy periodically

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.

Business Name: Swimtix
Email: support@swimtix.com
Contact Form: Available on the Swimtix website

Any applicable physical business address will be listed on our official website.

Swimtix is committed to transparency, trust, and responsible data handling.